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Senior UX Researcher

6sense

6sense

Design
United States · Remote
Posted on Saturday, May 4, 2024

Our Mission:

6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.

Our People:

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.

We want 6sense to be the best chapter of your career.

ROLE: Senior UX Researcher

6sense UX team’s mission is to lay a user-centered and data-driven foundation for 6sense product strategy, design, and development. We are seeking a Senior User Experience Researcher to work with cross-functional partners and lead research projects informing best-in-class products for revenue teams.

In this role, you will drive research from initial early explorations through to shipping products. Your research will directly impact user experience, deliver user delight, and drive customer retention by understanding how we can best support users’ goals & workflows.

We’re looking for an experienced researcher to help us bring a deep understanding of our users to business and product decisions at 6sense. If you are curious and insightful, and enjoy untangling complexity with a collaborative team, we’d love to work with you!

Responsibilities

  • Help your team of product managers, designers, writers, and engineers understand user needs and have an impact at all stages of product development.
  • Identify and prioritize strategic and tactical product UX research questions that will have the most impact on 6sense’s customer use of our products and services.
  • Plan and conduct qualitative or quantitative research, such as in-depth interviews, participatory workshops, ethnography, log analysis, and surveys to deeply understand 6sense’s product users and their behaviors.
  • Enable others at 6sense to conduct their own research and make user-centric decisions.
  • Triangulate data from research and other sources to glean insights and actionable recommendations for the 6sense product through written memos/ reports and delivered presentations.
  • Communicate insights and evangelize the voice of the user across the company.

Must-haves

  • A background in Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, Anthropology, or a related field
  • Professional experience of 7+ years conducting and leading research, ideally in a B2B SaaS company
  • Applied experience with a variety of qualitative or quantitative research methodologies, including when and how to apply them during the product development process.
  • Improved and scaled research practices across an organization, enabling others to conduct their own research.
  • Worked in an ambiguous, fast-paced environment.
  • Clear and concise communicator, as well as an engaging and persuasive storyteller

Base Salary Range: $158,528 to $243,076. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

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Our Benefits:

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.

We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.

Equal Opportunity Employer:

6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com.