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Portfolio Jobs

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Credit & Collections Analyst II



Pune, Maharashtra, India
Posted on Tuesday, June 25, 2024

Our Mission:

6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.

Our People:

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.

We want 6sense to be the best chapter of your career.

The Company:

It’s no surprise that 6sense is named a top workplace year after year — we have industry-leading technology developed and taken to market by a world-class team. 6sense is Top Rated on Glassdoor with a 4.9/5 and our CEO Jason Zintak was recognized as the #1 CEO in the small & medium business category by Glassdoor’s 2021 Top CEO Employees Choice Awards.

6sense has also won several accolades that demonstrate its reputation as an employer of choice including the Glassdoor Best Place to Work (2022), TrustRadius Tech Cares (2021) and Inc. Best Workplaces (2022, 2021, 2020, 2019).

6sense reinvents the way organizations create, manage, and convert pipeline to revenue. The 6sense Revenue AI captures anonymous buying signals, predicts the right accounts to target at the ideal time, and recommends the channels and messages to boost revenue performance. Removing guesswork, friction and wasted sales effort, 6sense empowers sales, marketing, and customer success teams to significantly improve pipeline quality, accelerate sales velocity, increase conversion rates, and grow revenue predictably.

We’re looking for creative, collaborative, fun-loving people who sink their teeth into a challenge. You’ll be working with incredible people to deliver the future of account-based sales and marketing technology. Whether you want to build it, market it, sell it, or support it, we’d love to have you on our team.

The Role:

6sense is looking for a Credit and Collections Analyst to join our growing team. As a Credit and Collections Analyst, you will play a crucial role in managing and resolving outstanding debts.

We are seeking a diligent and detail-oriented individual to join our team as a Credit and Collections Analyst. You will be responsible for managing a collections portfolio, including contacting clients with overdue accounts, minimizing bad debt expense, assisting in decreasing DSO, coordinating with internal stakeholders (Sales, Cashapp, Legal etc) about outstanding accounts, and maintaining accurate records of all collection efforts. The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.

This position will report directly to the Associate Manager, Credit and Collections.

What you will do:

  • Prioritize daily collection follow-up and activities for assigned customer portfolio to ensure that collection goals are obtained.
  • Analyze customer balances, payment history and ability to pay to determine collectability of outstanding receivable balances or escalation of payment issues
  • Complete customer reconciliations as necessary in the collections process
  • Document collections efforts with clear and concise notes
  • Strong communication with internal stakeholders regarding customer balances, account risks, and disputes
  • Perform additional accounts receivable responsibilities as requested by leadership
  • Assist in negotiation of payment arrangements and settlements to resolve outstanding balances, when required.
  • Monitor accounts receivable aging reports and prioritize collection efforts based on account status and potential cash flow impact.
  • Investigate and resolve discrepancies in payments, billing, and account balances.

What you will need:

  • Demonstrate excellent written, verbal & interpersonal communication skills.
  • 2-5 years of experience in Collections experience required; Credit experience is a plus
  • ERP system experience or equivalent in CRM and/or other application modules highly regarded.
  • Team player – strong customer focus.
  • A quick learner and attention to detail.
  • Creative thinker and strong ability to use initiative.
  • Works well within a team environment and brings a positive attitude.
  • Bachelor’s degree or equivalent experience preferred.

Our Benefits:

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices.

We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.

Equal Opportunity Employer:

6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to