💙 About Bounce...

Bounce is a global luggage storage marketplace transforming the way people travel and explore. With over 20,000+ trusted partners in 100+ countries, Bounce connects travelers with local businesses offering secure, on-demand storage solutions - letting travelers experience cities freely, without being weighed down by their things. We have over 2 million active customers relying on Bounce to simplify their journeys, offering them the flexibility to focus on what matters most, the freedom to explore.

To achieve this, Bounce is a fast-paced and scrappy team. We believe that experimentation fuels innovation, so we move quickly, testing new ideas and adapting in real time. If you’re ready to make an impact in a high-energy, close-knit, and collaborative environment - Bounce is the place where you can move fast, think big, and shape the future of travel. Join us as we make the world a lighter, more accessible place! Bounce has been named the Inc5000’s fastest-growing travel company in the USA in 2024 and is proudly backed by leading Silicon Valley investors, including Andreessen Horowitz, General Catalyst, and Sapphire. (Learn more about Bounce's Series B HERE and also learn about our Japan Expansion HERE)

About the role…

We’re looking for a Program Manager to lead our expansion into stadiums, arenas, and entertainment venues globally. You’ll design and execute deployment programs end-to-end: from strategic partnerships and pilot rollouts to full-scale venue launches across global regions. You’ll work closely with Sales, Operations, Product, and Tech to ensure seamless implementation and outstanding venue performance.

Where you come in…

• Define strategy and roadmap for stadiums & venues globally

• Lead partnership development with venue operators, event promoters, and local teams

• Manage full lifecycle deployments: scoping, piloting, implementation, and post-launch optimization

• Coordinate cross-functional teams (Sales, Ops, Product, Support, Finance) to deliver on-time, on-budget

• Set and track program KPIs: onboarding rate, usage, revenue per venue, event satisfaction

• Develop scalable processes, playbooks, and training materials for venue rollouts

• Identify and resolve operational risks, blockers, and technical issues

• Collect feedback from venue teams and iterate with Product to improve tools and experience

Your profile…

• 5+ years experience in program or project management, ideally launching initiatives in stadiums, venues, retail, or logistics

• Proven ability to manage complex, multi-stakeholder programs across multiple locations

• Strong analytical mindset - comfortable defining metrics, monitoring performance, and adapting strategy

• Excellent communication and stakeholder management across commercial, operational, and technical teams

• Self-starter with bias for action - shifting quickly between strategy and execution

• Comfortable working in fast-paced, high-growth environments across multiple countries

• Fluent in English; additional regional language skills are a plus