Solutions Partner Delivery & Success
Clay
United States
USD 170k-200k / year
Posted on Mar 6, 2026
About Clay
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.
In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.
Some things to know about us:
Solutions Partner Delivery & Success @ Clay
Clay’s Solutions Partner ecosystem is critical to customer success as we scale partner-led delivery across implementations, automation, and ongoing Clay services. We’re hiring a Solutions Partner Delivery & Success lead to ensure partner-delivered work is high quality, consistent, and expansion-ready.
This role owns partner delivery standards, activation, and enablement. You’ll work across Partnerships, Growth Strategy (CS), Tech Services, Education, and Program Ops to make partner-led delivery predictable and scalable.
This is not a sales role. It’s a delivery excellence and systems role focused on outcomes.
What You’ll Do
Our mission is to help organizations turn any growth idea into reality.
We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.
In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.
In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.
Some things to know about us:
- Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.
- Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
- All employees can work for free with world-class coaches who specialize in creativity, management, and more.
- Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.
- Read about us in the NYT, Forbes, First Round Review, and more.
Solutions Partner Delivery & Success @ Clay
Clay’s Solutions Partner ecosystem is critical to customer success as we scale partner-led delivery across implementations, automation, and ongoing Clay services. We’re hiring a Solutions Partner Delivery & Success lead to ensure partner-delivered work is high quality, consistent, and expansion-ready.
This role owns partner delivery standards, activation, and enablement. You’ll work across Partnerships, Growth Strategy (CS), Tech Services, Education, and Program Ops to make partner-led delivery predictable and scalable.
This is not a sales role. It’s a delivery excellence and systems role focused on outcomes.
What You’ll Do
- Own partner delivery quality: Define delivery standards, rules of engagement, and escalation paths; monitor partner adherence and step in when quality or outcomes are at risk
- Enable partners to deliver well: Train partners on Clay CX methodology; maintain a partner-facing library of delivery templates, assets, and best practices
- Support key engagements: Join partner ↔ GS ↔ customer kickoffs for higher-risk or high-impact implementations; help course-correct when needed
- Drive partner-led expansion: Launch and run a partner-led expansion motion for GS-underserved segments; prepare partners ahead of new product and packaging launches
- Increase partner velocity: Operate an activation program (e.g. Accelerate Your Clay Practice) to reduce time from kickoff to first meaningful delivery milestones
- Run the Partner Academy: Build and maintain partner enablement infrastructure (LMS, modules, demo assets, self-serve resources) in partnership with Education and Solutions
- 5+ years in partner delivery, enablement, professional services, customer success, or solutions roles at a B2B SaaS company
- Experience enabling or overseeing partner-led delivery with strong quality standards
- Systems mindset with strong judgment in escalations
- Clear communicator who can balance rigor with partner trust
- Comfort working cross-functionally and operating in ambiguity