As the Executive Briefing Programs Manager, you will craft memorable customer experiences and serve as a central point of contact across sales, executive staff, and product to ensure strategic customers receive best-in-class engagement. Reporting to the Sr. Director, Corporate Events, you will work with a high level of confidence, be highly organized and detail-oriented with exceptional prioritization, organization and project management skills. You will track key metrics, gather feedback, and use insight to refine the EBC program and strategy.

We are a fun, collaborative, fast-paced team that thrives on a high level of work output. We are focused on continuous process improvement and are customer experience focused. We’re looking for a teammate who’s excited to build a world class executive briefings program.

HOW YOU’LL SPEND YOUR TIME HERE:

• Define the long-term vision, strategy, and goals for the EBC program, ensuring alignment with corporate sales, marketing, and executive objectives.

• Cultivate strong relationships with senior leadership (internal and external). Act as the primary on-site lead and host for high-profile executive briefings, ensuring a professional, engaging, and seamless flow for the customer and internal teams.

• Partner across Sales, Product Management, Marketing, Field Engineering and Executive teams to streamline EBC content lifecycle by proactively sourcing and synthesizing existing materials, highlight content gaps, and support the development of high-priority presentations to align with business priorities and revenue goals.

• Oversee all EBC activities, including content strategy, technological integration, logistical standards, and post-briefing follow-up processes.

• Mentor and lead to foster a culture of excellence, accountability, and customer focus.

• Assist in developing frameworks to track G2K pipeline health, deal coverage, and program performance, providing strategic insights and analysis for continuous improvement.

• Establish and maintain consistent EBC standards and best practices

• Measure, refine, and elevate the EBC program through data-driven insights, program governance, scalable processes, and thoughtful innovation, including tracking and reporting progress for strategic discussions.

• Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.

WE’D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:

• 8+ years of experience in program management, GTM strategy, customer success, or enterprise sales enablement in technology and SAAS companies, preferably in cybersecurity.

• Proven ability to run customer programs with measurable impact.

• Strong operational mindset — you’ve built frameworks, templates, and cadences that align global teams.

• Experience working with executive stakeholders and coordinating cross-functional teams.

• Proven people management experience, including building, scaling, and leading teams in a fast-paced, cross-functional environment.

• Highly skilled in evaluating, defining & implementing end-to-end processes & customer-centric solutions.

• Strong communication and organizational skills — able to distill complex workstreams into simple plans.

• Strategic thinker with a bias for action and attention to detail.

• Familiarity with Salesforce and EBC booking tool, Nexus.

• Comfort with ambiguity and change; proactive problem solver.

• Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.

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