We`re looking for a Business Analyst who will join our Customer Success team and work for Global markets.

Working on our team as a Business Analyst position involves:

• Gathering requirements from multiple stakeholders, finding out clients' business needs.
• Producing business requirement artifacts including concept, technical design, use cases, testing protocols, and others.
• System customizing with the help of low-code instruments.
• Holding training sessions for clients.

Candidate Expectations:

• Fluency in English, and ability to communicate complex ideas effectively — both verbally and in writing.
• 5+ years of experience in IT projects implementation.
• Deep understanding of industry models.
• Knowledge of data exchange technologies and BPMN.
• Understanding IT solutions architecture.
• Experience with CRM software will be an advantage.
• Spanish B2+ will be an advantage.

What you should expect from us:

• the award-winning product (a Leader in Gartner Quadrants) to be proud of;
• a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
• culture of genuine care, ownership, dedication, and high standards (learn more here);
• a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
• caring for your health: Creatio offers several options for medical insurance together with our medical partner
• Creatio offers all team members competitive pay;
• paid leave options for life-qualifying events, sicknesses, etc;
• nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.