Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Creatio is looking for a Business / System Analyst to join our team and act as a key bridge between Finance & HR Operations and internal development teams.

The role focuses on:

• analyzing and improving finance and HR-related processes
• supporting and evolving financial systems
• contributing to automation and innovation initiatives within internal platforms.

Key Responsibilities

Business & Process Analysis

• Analyze Finance & HR Operations processes, including:
  • accounting, billing, invoicing
  • payroll, bonuses, accruals
  • budgeting and cost allocation
  • financial and management reporting
• Document AS-IS / TO-BE processes and identify automation opportunities
• Prepare business requirements, user stories, and functional specifications

Systems & Integrations

• Work with financial systems (at analyst level).
• Participate in analysis and documentation of integrations between:
  • finance systems
  • HR systems
  • internal platforms / CRM
• Support UAT, releases, and post-go-live activities

Stakeholder Collaboration

• Work closely with:
  • Finance teams
  • HR Operations
  • Internal Development and Platform teams
• Translate business needs into clear and structured system requirements
• Support change management and user adoption

Required Skills & Experience

Must-have

• 2+ years of experience as a Business Analyst / System Analyst
• Hands-on experience with at least one financial system.
• Solid understanding of:
  • accounting principles
  • financial flows and controls
  • management reporting
• Experience in documenting:
  • business processes
  • functional requirements
  • integration scenarios
• Upper-Intermediate English or higher

Nice-to-have

• Experience with HR processes (payroll, benefits, HR operations)
• Experience with ERP / HCM implementations or support
• Basic understanding of APIs, data flows, and integrations
• Experience in product-oriented or innovation-driven teams

Personal Profile

• Strong analytical and structured thinking
• Ability to ask the right questions and clarify business needs
• Comfortable working with ambiguity and evolving requirements
• Proactive, responsible, and business-oriented mindset
• Strong communication and collaboration skills

What you should expect from us:

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.