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Digital Trust Product Manager



Posted on Wednesday, January 10, 2024

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries.

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!


We are looking for an Advanced Product Manager with a strong customer focus and a passion for building great products to join us in this exciting journey and support the definition and execution of Feedzai’s Digital Trust Product vision & strategy.

As a highly motivated and enthusiastic Product Manager at Feedzai you will play a crucial role in the development of our Digital Trust solution. You’ll be working across Research and Labs, Engineering, Data Science, Business and Design, and Feedzai customers. Understanding both the technical and business side of Feedzai’s Digital Trust product solution, you will be responsible for developing technologically advanced capabilities that utilise device, behavioural biometric and cyber threat intelligence signals to build out a persistent re-identification of customer trust / customer threats, and practically drive forward the Digital Trust roadmap.

You will be a self-starter with an ability to think strategically, act pragmatically, and have the tenacity, energy and passion to innovate and implement change within the time and resource constraints of a quickly growing startup environment. Furthermore, supporting customer facing teams within Feedzai, and customers themselves, you will be responsible for ensuring that the Digital Trust solution is responsive to changing technology standards and real-world problems. Keeping up-to-date with new threats, new trends and new techniques in signal gathering and processing you will help drive the development of Digital Trust capabilities around Network, Device and Malware related analysis and detection, and help ensure their practical real-world application and usability.

Your Day to Day:

  • Research and analysis of key risks within the digital fraud landscape; analysing, developing, building and testing new detection capabilities that utilise data and risk signals from device, behavioural biometric and cyber threat intelligence to recognise user persistency, threat indicators and behavioural anomalies;
  • Develop product scope and definition for features on the Digital Trust product roadmap, working with all Feedzai teams (e.g. Research/Labs, Engineers, SME, Data Science, etc.) to ensure that technical and PRD documentation is managed through initiation to completion;
  • Be responsible for actively managing customer feedback through a documented and tracked REQ’s process, promoting resolution through the roadmap and providing evidence to demonstrate that key customer requests are progressing into the Digital Trust product releases;
  • Consult with wider stakeholders to ensure that Product, Customer and Industry requirements are referenced and documented in the roadmap, escalating where necessary any deviation from these requirements in the development lifecycle.;
  • Help coordinate and support the development of sprint / multi-sprint activities across the engineering development team, ensuring all contributors are clear on the scope of feature delivery, and the role that feature plays within our wider Solution ecosystem;
  • Partner with cross-functional teams and key internal and external stakeholders to define, prioritise and align product roadmap;
  • Work closely with other departments to ensure alignment on the vision and execution (Research, Sales, Marketing, Customer Success, etc);
  • Work with UX/UI Designers, utilise product analytics to develop a deep understanding of user behaviour and identify opportunities for rapid experimentation and product enhancements.

You Have & You Know-how:

  • BSc / MSc in Computer Science, Cyber Threat Intelligence, or similar technical degree;
  • 5+ years of experience in Product Management for a Digital or Cyber Intelligence product, or platform with exposure to Device, Network and/or Malware signals and Intelligence;
  • Proven experience working with cross-functional teams to prioritize and deliver a roadmap with modern software development practices.

#LI-BR1 #LI-Remote

Your First 30-Days at Feedzai:

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

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Feedzai Culture

Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Feedzai does not accept unsolicited resumes from recruiters or employment agencies.

Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at for more information on how we process your personal data.