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Head of Design

Kong

Kong

Design
United States
Posted on Wednesday, May 15, 2024
Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Are you ready to join the API revolution?
Kong creates software and managed services that connect APIs and microservices natively across and within clouds, Kubernetes, data centers and more using intelligent automation. Built on an open source core, Kong’s service connectivity platform enables digital innovation by allowing organizations to reliably and securely manage the full lifecycle of APIs and services for modern architectures, including microservices, serverless and service mesh. By providing developer teams with unprecedented architectural freedom, Kong accelerates innovation cycles, increases productivity, and seamlessly bridges legacy and modern systems and applications.
About the role:
As the Head of Design at Kong, you'll lead a strategic shift into product-led growth with the platform user experience as a driver of business value. You’ll take ownership of key end-to-end journeys across multiple products in the platform to drive greater adoption, engagement and revenue expansion. You will be a strategic visionary collaborating as an opinioned peer with product, engineering and business leaders. You'll sit on the product leadership team and be responsible for communicating the priorities of the product design team, defining goals and ensuring alignment to help establish a shared vision across the company.
Why should you want to work at Kong?
Market Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!
Why APIs Matter? APIs have been enabling innovation for decades!
Strong VC team, Series D, strong year over year revenue growth!
Technical Leadership - We are recognized as the leader in innovation in the connectivity space.
Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021
We are the leading innovator in the connectivity space!
Amazing Team & Culture - Come be a "Konger" and find out what we mean.
Kong employees exemplify our culture at our 2022 Sales Kickoff
Building Great Products - Learn why the world's largest companies love our tech!
Over 250m+ downloads of our open source API gateway! Over 40k+ stars on Github between Kong API and Kong Insomnia!

What you'll be doing:

  • Plan, strategize, and envision key user journeys with product managers, engineers and other stakeholders
  • Own the performance of key end-to-end user journeys across the Kong platform
  • Re-found the design team for a new era of quality and cohesion leading all aspects of design across Kong’s product line, including our upcoming next generation SaaS connectivity platform
  • Push the boundaries of what we deliver in terms of design quality.
  • We care deeply about both product strategy and execution, and you will be involved in raising the standard for both.

What you bring:

  • Demonstrable track record of improving the business impact of design teams and ushering in product-led growth
  • Experience in leading strategic system thinking across a technical product space, developing user experience goals, and making decisions based on the impact to Kong’s users and the company's needs.
  • You’re an organizer over an artist—both program and project management skills to transform defined customer needs and business goals into estimated plans with appropriate resources.
  • Manager of manager experience and direct passion for coaching teams through the process of planning, navigating trade-offs, and creating meaningful user experiences.
  • An in-depth understanding of human-centered design methods, design thinking techniques, and design tools.
  • Demonstrated presentation and communication style appropriate for executive-level audiences.
  • Ability to create a learning environment where designers grow and expand skill-sets, techniques, and tools.
  • Suggested 5+ years manager experience.
Kong has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. Compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long term disability benefits, basic life and AD&D insurance, among others. The typical base pay range for this role in the US is $212,000 - $240,000.
What is a Konger?
We are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services.
We put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications.
We believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform.
We are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.
Kong Core Values:
We are CUSTOMER CHAMPIONS. Customers are everything, we put them at the center of everything we do. We are all empowered to make an impact.
We are OWNERS. We are drivers, not passengers and own the quality and outcomes of our work.
We are UNSTOPPABLE. We work with purpose, obsession, and grit. It takes muscle to do hard things and doing hard things builds muscle.
We are REAL. We are genuine, principled, and confident without arrogance. Show respect and kindness, especially in tough moments.
We Are ACCELERATORS. We prioritize speed, iteration, and results.
We are GLOBAL. We work together from anywhere to achieve our common goals. Our differences make us stronger.
We are EXPLORERS. We value ideas over hierarchy. Never accept the status quo. We make bold bets, fail, and learn everyday. There is always a way.
About Kong:
Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprises’ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence – allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely.
83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!
For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.