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Technical Community Manager

Kong

Kong

Marketing & Communications, IT
Bengaluru, Karnataka, India
Posted on Thursday, June 13, 2024
Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the role:
Kong is seeking an energetic and self-motivated Technical Community Manager to join our growing team. This role is critical for managing our global developer community and organizing technical events for Kong's Developer Marketing team.
The ideal candidate is passionate about nurturing and engaging a technical community through meetups, webinars, and other virtual events. This includes working closely with engineering, product, and cross-functional teams to plan and execute technical content and programming.
This individual should have excellent verbal and written communication skills, a strong understanding of the technical challenges developers face, and a dedication to helping developers get started and succeed with Kong's products.
This role is based in Bangalore and has a hybrid work arrangement with 3 days in the office.
Why should you want to work at Kong?
Market Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!
Why APIs Matter? APIs have been enabling innovation for decades!
Strong VC team, Series D, strong year over year revenue growth!
Technical Leadership - We are recognized as the leader in innovation in the connectivity space.
Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021
We are the leading innovator in the connectivity space!
Amazing Team & Culture - Come be a "Konger" and find out what we mean.
Kong employees exemplify our culture at our 2022 Sales Kickoff
Building Great Products - Learn why the world's largest companies love our tech!
Over 250m+ downloads of our open source API gateway! Over 40k+ stars on Github between Kong API and Kong Insomnia!

What You’ll Be Doing:

  • Plan and organize regular technical meetups, both in-person and virtual, to engage the developer community at the APJ level.
  • Coordinate and host webinars, live coding sessions, and other virtual technical events at the global level.
  • Develop engaging technical content and presentations for events in collaboration with engineers, partners, and Kong Champions at the global level.
  • Manage event logistics, including venue/platform selection, speaker coordination, promotion, and attendee management at the APJ level.
  • Foster relationships with local tech communities, user groups, and influencers to drive event awareness and attendance.
  • Analyze event metrics and gather feedback to continually improve the event experience.
  • Maintain consistent community support across all developer channels, including GitHub, forums, and Stack Overflow at the global level.
  • Contribute to the overall social media and community engagement strategy to nurture and engage developers.
  • Identify opportunities to engage with the technical community.

What You’ll Bring:

  • 3-5 years of experience in community management, event planning, or a related technical role.
  • Proven track record of organizing successful technical meetups, webinars, and virtual events.
  • Strong understanding of developer tools, technologies, and open-source communities.
  • Excellent communication skills, both written and verbal, and experience working with remote teams.
  • Project management skills with the ability to juggle multiple events and priorities.
  • Data-driven approach to community management and event planning.
  • Enthusiasm for staying current with the latest technical trends and topics.
  • Experience working with developers, technical leaders, and open-source communities.

Bonus Points:

  • Domain experience in the cloud, SaaS, or API management space.
  • Experience building communities for a combination of open-source and open-core products.
  • Public speaking or technical presentation experience.
What is a Konger?
We are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services.
We put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications.
We believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform.
We are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.
Kong Core Values:
We are CUSTOMER CHAMPIONS. Customers are everything, we put them at the center of everything we do. We are all empowered to make an impact.
We are OWNERS. We are drivers, not passengers and own the quality and outcomes of our work.
We are UNSTOPPABLE. We work with purpose, obsession, and grit. It takes muscle to do hard things and doing hard things builds muscle.
We are REAL. We are genuine, principled, and confident without arrogance. Show respect and kindness, especially in tough moments.
We Are ACCELERATORS. We prioritize speed, iteration, and results.
We are GLOBAL. We work together from anywhere to achieve our common goals. Our differences make us stronger.
We are EXPLORERS. We value ideas over hierarchy. Never accept the status quo. We make bold bets, fail, and learn everyday. There is always a way.
About Kong:
Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprises’ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence – allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely.
83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!
For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.