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Salesforce Engineer



Software Engineering, Sales & Business Development
Bengaluru, Karnataka, India
Posted on Friday, March 8, 2024

We are seeking an experienced Senior Salesforce Engineer with a specialization in Salesforce to join our dynamic team, this position will report to the Head of GTM Systems, The Senior Salesforce Engineer will play a pivotal role in building the strategy and driving the transformation and optimization of our Sales, Customer Success & Support processes within the Salesforce ecosystem. If you possess a deep understanding of Salesforce and a proven track record of designing and implementing successful solutions, we invite you to apply and contribute to our continued growth.

Who we are:

Moveworks is the copilot platform for automating employee support, empowering our customer’s workforce to converse with all of their business systems through natural language. Powered by the world’s most advanced LLMs and our proprietary MoveLM models, our copilot enables users to search information, automate tasks, and create content with generative AI.

Brands such as Databricks, Broadcom, DocuSign, and Palo Alto Networks leverage Moveworks to automate L1 support, enhance the employee experience, and navigate critical business initiatives.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion. We’ve been named to the 2023 Forbes Cloud 100 list as well as the Forbes AI 50 list for five consecutive years, while also earning recognition as the winner of the 2023 Edison Awards for AI Optimized Productivity, and as the Best Bot Solution at the 2022 AI Breakthrough Awards.

Moveworks has over 500 employees in six offices around the world, and is backed by some of the world's most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.

Come join one of the most innovative teams on the planet!

What you’ll do:

  • Participate in all phases of software development life cycle including functional analysis development of technical requirements, POC build, coding, testing, deployment and support.
  • RESTful API Integration experience between Salesforce and external systems.
  • Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace.
  • Utilize various integration patterns, including point-to-point integrations, middleware-based integrations, and event-driven architectures.
  • Create comprehensive architectural diagrams, process flows, and solution documentation.
  • Adopt the Salesforce DevOps process including efficient deployment processes, expectations for code, and managing sandbox environments using Salesforce DevOps, Github and Jira/Asana.

What you bring to the table:

  • Bachelor’s degree in related field (Information Systems, Computer Science).
  • 6+ years of experience developing in Salesforce as well as configuration experience in Sales Cloud and/or Service Cloud configuration.
  • Experience implementing and maintaining Salesforce CPQ.
  • Proficiency in declarative technologies like Process Builders, Flows etc., and Apex, Visualforce, Lightning Web Components etc.,
  • Experience with CI/CD DevOps including using tools such as Visual Studio Code, Salesforce CLI, Git, Github, Github actions, Bitbucket, and Jira.
  • Systems design experience, with the ability to architect or explain complex systems interactions including data flows, common interfaces, APIs and other methods

Nice to Haves:

  • Platform Developer I & II, Platform App Builder certifications.
  • Experience in Integration tools like Mulesoft, Workato, Make etc.,
  • Knowledge of Salesforce ecosystem tools like Marketo, Outreach, Clari, Gong etc.,
  • Experience in working in an offshore environment in US time zones
  • Experience working at a startup