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Senior Solution Engineer

OwnBackup

OwnBackup

San Diego, CA, USA
Posted on Friday, May 3, 2024

Own is the leading data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world’s largest SaaS ecosystems such as Salesforce, ServiceNow and Microsoft Dynamics, Own enables customers around the world to truly own the data that powers their business.

It’s their platform. It’s your data. Own it.

The Job

As a Senior Solution Engineer, you will be responsible for owning the technical discussions, product demonstrations, proofs-of-concept and proving out the value of Own's solution to our prospects and customers. In addition, you will work closely with our DevOps and R&D teams to channel customer feedback and further product development.

Your Day-to-Day Role

  • Deliver killer product demonstrations to set Own apart from other solutions
  • Be an evangelist for our customers to backup and own their SaaS application data
  • Respond to functional and technical elements of RFIs/RFPs
  • Convey customer requirements to product management teams and help validate functionality
  • Manage proof of concepts with customers from success criteria definition through to testing and acceptance
  • Maintain a regular customer feedback channel and provide inputs for product development.

Your Work Experience

  • MUST HAVE: 5+ year(s) experience as a Solution Engineer in a pre-sales capacity.
  • In-depth knowledge of Salesforce platform including a deep understanding of data models, security and third-party apps
  • Ability to analyze and solve problems, perform complex tasks and prioritize multiple projects
  • Ability to work as part of a team to solve technical problems in varied political environments
  • Ability to build rapport quickly with customers
  • Good planning and organizational skills with a demonstrated ability to work calmly under pressure
  • Experience leveraging the Salesforce API’s, managed packages & Visualforce
  • Familiarity with a variety of Salesforce third-party apps
  • Understanding of Amazon Web Services and Azure technology stacks and infrastructure
  • Knowledge of cloud security principles

Important Details

This is a full-time remote position. The ideal candidate will work out of the San Diego office to maximize collaboration and interaction with the business.Travel may be required.

The base salary hiring range for this position is $103,200 to $129,000. The actual amount to be offered to the successful candidate will be dependent upon various factors such as education, training, skills, qualifications, competencies, years of experience, job-related knowledge, scope of the role, and location.

Own is dedicated to creating an environment where employees thrive, which is why base pay is only one part of the total compensation package that is provided to compensate and recognize employees for their work. This role may also be eligible for unlimited PTO, generous medical benefits, a 401(k) savings plan with a 4% employer match, discretionary bonuses/incentives, and stock options. We also offer catered lunches in the office five days a week.

Creating an environment where employees thrive also means making sure every employee feels accepted. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. Own is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.

Learn more at owndata.com.

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