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Product Manager



Sheffield, UK
Posted on Friday, May 10, 2024

Team Description

At Pendo, our mission is to elevate the world’s experiences with software. We do this by equipping and educating our customers with the tools and knowledge they need to build digital products their users love.

Pendo is a global company headquartered in Raleigh US and this is an exciting opportunity to join the product team in Sheffield who build products in collaboration with the larger global team.

As a product manager for Pendo Listen, you’ll be responsible for building tools that help our customers transform product feedback into insights they can use to improve their own software experiences.

Pendo Listen captures qualitative data and combines it with analytics data to give product teams an understanding of what their users do and why they do it. You’ll work with senior product managers, product operations and engineering to develop capabilities that take advantage of this unique data set.

Product Managers at Pendo build products for Product Managers and their peers working in enterprise scale organisations. If you’re a data-driven PM looking to join a company and team that makes your own day-to-day and that of other product people more enjoyable and impactful, come join our team.

Role Responsibilities

  • Become a subject matter expert and advocate for Pendo Listen and support the development of the vision, strategy, and roadmap.
  • Develop an understanding of the competition and ways to differentiate Pendo Listen
  • Work with the senior product manager and product leadership to identify opportunities to deliver outcomes to our customers that positively impact Pendo’s business growth goals.
  • Conduct product discovery activities such as user interviews and leverage qualitative & quantitative data to identify and solve customer challenges.
  • Collaborate with engineers, UX designers, and go-to-market teams to deliver new features from ideation through execution and launch.
  • Assesses business and customer requirements matches these requirements to objectives, and guides teams through execution and delivery.

Minimum Qualifications

  • 2+ Years of product management experience

Preferred Qualifications

  • Involvement in the end-to-end process of bringing new features to market with (from inception to launch) in the b2b space
  • Previous experience with Pendo or other tools for product managers and their teams, especially in the AI/ML qualitative analysis space
  • Experience working with user research and design teams and their tool set (e.g Figma, Dovetail or similar)

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.


We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.


Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.


Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in:

Sheffield, UK - £40k- £65k

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.