hero

Portfolio Jobs

Looking for your next role? Take a look at these exciting jobs at Sapphire Ventures’ portfolio companies. Our Talent team is passionate about connecting you to your dream job!

Specialist, Compliance Operations

Side

Side

Legal, Operations
Texas, USA
Posted on Friday, June 7, 2024
At Side, we believe everyone should own their path.
Side is a real estate startup that pioneered the concept of brokerage-as-a-service to help top real estate professionals create and run their own companies without having to operate a brokerage. Our proprietary platform makes the real estate transaction process far more efficient for both agents and home buyers/sellers.
Before Side, exceptional real estate agents had two choices: You could join an antiquated traditional brokerage, relinquish control of your business, and pay hefty fees for marginal value. Or you could start your own independent brokerage, massively increase your liability, and take on the burden of running your own back office. We created a third option: Own your own business and run it on the Side platform. Agents get to focus on what they do best — selling real estate — while Side operates in the background to facilitate their transactions, and help them grow.
Side is led by experienced industry professionals and world-class engineers who develop technology designed to improve agent productivity and enhance the client experience. The company is backed by over $300 million in funding from top-tier venture capital firms, including Coatue, Tiger, D1, Sapphire, Trinity, and Matrix.. Headquartered in San Francisco, Side currently operates in 16 states, with plans to expand nationwide in the coming years. We were named Company of the Year by Inman News (the leading industry publication) and a Most Innovative Company of 2022 by Fast Company.
At Side, you’ll have the opportunity to collaborate and innovate your way to success. Becoming an inSider means that you’ll be empowering business leaders to become business owners, all while forging your own path with like-minded entrepreneurs. Join us at Side and own your career, your impact, and your life!
About the Role
As a member of the Brokerage Operations & Services team, Specialists are responsible for ensuring that Side is providing proper brokerage supervision and compliance oversight in all operating markets. You will uphold compliance expectations according to standards and internal risk management guidelines in each state set by the Managing Broker team. You will work on a team of experienced real estate professionals that oversees all compliance and administrative details throughout the transaction process, spending the majority of the workday in Side’s proprietary Compliance Review tool reviewing transaction documentation.
Our Specialists provide reinforcement for our Managing Brokers and allow our Partners and Associates to focus on building client relationships and advancing their businesses. Specialists play a critical role in the transaction lifecycle, providing peace of mind for agents and clients by evaluating agent file submissions against transaction requirements established by the Managing Brokers per statutory and contractual guidelines. Specialists provide guidance to agents and TCs to ensure their files are generally complete and compliant, managing the review process from listing to close. You bring extensive experience and strong industry knowledge to each and every file you review.

Responsibilities

  • Conduct routine reviews of all active listing, sale, lease, and referral transactions in all operational states within Side’s proprietary Compliance Review Tool
  • Work with Side and Team Transaction Coordinators and Admins collaboratively to enhance efficiencies
  • Ensure real estate transaction files are processed in a timely matter, adhering to file review goals established by Brokerage Operations & Services leadership on a quarterly basis
  • Make quick decisions on files based on available transactional documentation
  • Work closely with Managing Brokers and Brokerage Operations & Services leadership on escalations
  • Provide backup coverage to other teams in Broker Ops, including Commission Demands & Payments, Document Templating, and Transaction Operations
  • Work with Side’s R&D team on Compliance tool enhancements
  • Respond to customer inquiries via all applicable communication channels (Slack, Salesforce, email, phone)
  • Other duties as assigned

What would make you a strong fit

  • Tech savvy: comfortable learning and quickly mastering new software
  • Ability to prioritize and review documents and files with speed and efficiency
  • Team player mindset
  • Strong written and verbal communication
  • Customer service oriented
  • Ability to thrive in a constantly changing environment
  • Growth mindset

Requirements

  • In-depth knowledge of Real Estate Transaction Coordination, transaction management software, MLS, ZipForms, DocuSign, Google suite, public records, and title reports.
  • 7+ years of real estate experience
  • Active real estate license in Texas is required for this role
  • Impeccable attention to detail and problem-solving skills
  • Careful attention to file review requirements
Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply!
Side uses the E-Verify employment verification program.
Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.
To learn more about Side's Privacy Policy or to make a request related to your personal data, please find more information here: https://www.side.com/peopleops-privacy-policy/.