Content Strategy & Production Manager
SWORD Health
Portugal
Posted on Jan 15, 2025
Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact.
Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.
The Content Strategy and Production Manager will be part of the Website & Content team and will: Develop and manage the production calendar for all content initiatives, ensuring efficient workflows and timely delivery; Drive content strategy for customer journey touchpoints, supporting lead generation and engagement efforts; Collaborate cross-functionally to ensure alignment and consistency across content, campaigns, and customer experiences; Leverage operational expertise and innovation to streamline processes and optimize content production.
What you'll be doing:
- Develop and maintain a master production calendar for all content initiatives, including editorial, website, and cross-functional projects;
- Oversee the creation and delivery of content, ensuring projects stay on schedule and meet quality standards;
- Map out content touchpoints across the customer journey, identifying opportunities to improve engagement and conversion;
- Collaborate with teams to ensure messaging, content formats, and user experiences align with journey objectives;
- Serve as a liaison between editorial, design, and campaign teams to ensure content aligns with overarching marketing strategies;
- Partner with the Growth Marketing leadership team and other stakeholders to develop content strategies that support business goals.
What you need to have:
- 5-7 years of experience in content strategy, operations, or a related role within a fast-paced environment;
- Strong expertise in developing and managing content production workflows and calendars;
- Experience mapping and optimizing customer journeys, particularly in digital environments;
- Proven ability to manage complex, cross-functional projects and align stakeholders;
- Analytical mindset with the ability to interpret data and translate insights into actionable strategies;
- Excellent organizational and communication skills, with an eye for detail.
What we would love to see:
- Experience leveraging AI tools for content production and operational efficiency;
- Familiarity with growth marketing strategies, particularly as they relate to content-driven funnels;
- An entrepreneurial, problem-solving mindset with a focus on innovation;
- Demonstrated ability to adapt quickly and lead within a fast-growth company;
- Experience working in a startup - tech or healthcare environment is a plus.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A stimulating environment with room for creativity;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions);
- Remote or Hybrid work policy.
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Unlimited vacation
• Snacks and beverages
• English class
• Unlimited access to our Learning Platform
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.