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Applications Engineer

ThoughtSpot

ThoughtSpot

IT
Bengaluru, Karnataka, India
Posted on Wednesday, May 24, 2023

What makes ThoughtSpot a great place to work?

ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-Powered Analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.

WHAT IS THE JOB?


Senior Application Engineer will be taking care of IT and enterprise applications and their integrations. Someone who can help the team to understand and configure different applications and tools used across the company and teams. Someone who is familiar with Service Now.

WHAT YOU'LL DO?

  • ServiceNow
  • Administration of Knowledge Base and Service Catalog.
  • Configure out-of-the-box workflows and create/maintain custom workflows.
  • Configure application related fields, forms, views, email notifications, acceptance roles and access controls.
  • Integrate ServiceNow application(s) with third party systems/applications via APIs.
    WHAT YOU BRING?

  • With 6+ years of relevant work experience.
  • Ideal candidate must be self-motivated with a proven track record in ServiceNow ITSM/ITOM suites.
  • Having an experience in ServiceNow development and support of ITSM areas.
  • Understand detailed requirements and own code from design, implementation, test automation, and delivery of high-quality solutions.
  • Expertise in End to End SR Development.System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
  • Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change
  • Management, Knowledge Management, etc.
  • Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and tools like Discovery, Orchestration, and other applications.
  • Develop workflows and scripts to personalize existing on ServiceNow and automate and
    improve business processes.
  • Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change
  • Management, Knowledge Management, etc.
  • Experience in managing workflows of Medium to Complex in nature.
  • Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs.
  • Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications.

#LI-DM1

ThoughtSpot for All

Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work.

We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

To all recruitment agencies: ThoughtSpot does not accept agency resumes. Please do not forward resumes to our jobs alias, ThoughtSpot employees, or any other organization location. ThoughtSpot nor its employees are not responsible for any fees related to unsolicited resumes.

About ThoughtSpot

The world’s most innovative companies use AI-Powered Analytics from ThoughtSpot to empower every person in their organization, from C-suite executive to frontline employee, with the ability to ask and answer data questions, create and interact with data-driven insights, and use these insights to make informed decisions and take action. ThoughtSpot is simple enough for any business person to use, yet built to handle even the largest, most complex data, wherever it may reside. That’s why customers like T-Mobile, BT, Snowflake, HubSpot, Exxon, Daimler, Medtronic, Hulu, Nasdaq, OpenTable, Huel, and Nationwide Building Society have turned to ThoughtSpot to transform their data driven decision-making cultures.