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Implementation Consultant

Adverity

Adverity

London, UK
Posted on Wednesday, June 5, 2024

We are looking for an enthusiastic Implementation Consultant to help onboard our customers to the Adverity platform. In this role, you will be the go-to person for our customers, helping them seamlessly onboard, ensuring smooth integration, clear communication, and personalized training to unleash the full power of Adverity.

This is a full-time position where you can work in a hybrid model, visiting our London office at least once per week.

Some of the things you’ll work on:

  • Manage or support customer onboarding projects.
  • Understand specific needs to offer tailored advice for optimal platform use aligned with business goals.
  • Identify and understand our customer’s individual requirements for the implementation of new data sources.
  • Conduct training sessions to enhance platform adoption and retention.
  • Proactively keep our customers informed about the progress of projects and ensure that all deadlines are met.
  • Collaborate with other teams to ensure a high quality customer journey.

We’re excited if you have:

  • 2-4 years of relevant work experience, preferably in customer success, implementation, or professional services at a SaaS company or in a Media agency.
  • Strong IT affinity and experience with Rest APIs in a SaaS environment.
  • Completed Bachelor's Degree in any field.
  • Analytical, problem-solving mindset; customer orientation, teamwork, organisational, communication, effective time management skills.
  • Written and verbal fluency in English.

Why you'll love it here:

  • Flexible working hours and home office
  • Internal shares program (EDPP)
  • Budget for job relevant training
  • Regular team events (also remote)
  • Modern and stylish office in the heart of London
  • Sustainable merch for all employees
  • Adverity Social Responsibility Days (+2 days paid off)
  • Pension Scheme
  • 25 days annual leave (excluding UK public holiday)
  • Private health insurance
  • Cycle to Work Scheme

Are you ready to apply?

Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!