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Portfolio Jobs

Looking for your next role? Take a look at these exciting jobs at Sapphire Ventures’ portfolio companies. Our Talent team is passionate about connecting you to your dream job!

Partnership Associate

PAPER

PAPER

Sales & Business Development
Multiple locations
Posted on Jun 14, 2024

History & Mission

Founded in 2014 in Montreal, Canada, by Philip Cutler and Roberto Cipriani, Paper is an educational support system (ESS) for K-12 schools across North America. The company’s fundamental mission is to bridge the gap between what schools provide and what students need to succeed. As a personalized learning platform that empowers all students and maximizes their lifetime potential, Paper’s team of vetted and trained educators offer 1:1 online tutoring for any subject, at any time. Students communicate with these educators about their challenges with classwork and solve their problems collaboratively via a rich, text-based environment.

Paper closed its first public school deal in 2018 and has subsequently signed numerous districts onto its platform. In 2019, Paper generated $1 million in annual recurring revenue (ARR) and exited 2022 with $68 million ARR. Paper has grown from 174 employees in 2019 to over 1800 employees currently (split between FTEs and Part-time Tutors).

Today, Paper serves more than 3 million students from over 400+ school districts across 40 US States and Canada with headquarters in both Montreal and Las Vegas. Paper integrates directly into a school district’s existing IT infrastructure and leverages technology to equip all students with personalized learning to maximize outcomes.

Solutions

The Paper ESS is comprised of three key solutions allowing each student to build a learning profile that is informed by data collected throughout their academic journey and augmented by the data of Paper’s growing network of learners across North America. Since its founding, the company has been optimizing its product and has evolved into a per-student annual subscription license that targets public school districts as the primary customer.

1. Personalized Tutoring: Paper provides students with 24/7 access to tutoring in any subject, anytime from anywhere. Various communication features (including text, voice notes, and a virtual whiteboard) ensure students have an experience that best suits their preferred learning style. Support is available in English, Spanish, French, & Mandarin.

2. Practice Center: Paper provides practice tools that support in-class and at-home academic practice in engaging formats that focus on their zone of proximal development, including Math, English, Language, Arts, and Reading fluency.

3. College and Career Readiness: Paper provides students with resources that prepare them for life after high school, including academic planning, college and career readiness tools, work-based learning, and micro-credentials. Paper helps ensure every student’s education leads to a successful career outcome, whether through a degree or going into the workforce.

Additionally, the company’s platform delivers a portal for teachers and administrators to gain data and analysis of a student’s competencies and progress.

Financial Sponsors

Since its founding, Paper has raised over $390 million in financing. In 2016, the company received $1.6 million in seed funding, led by Birchmere Ventures, followed by $7.5 million in a Series A round led by Reach Capital and Bullpen Capital, with participation from Google. In 2020, Paper raised an additional $11 million in funding led by Framework Venture Partners and Salesforce. In June of 2021, the company closed a $100 million Series C led by IVP, and the following year in 2022, Paper closed a Series D financing of $270 million led by Softbank and Sapphire Ventures.

The Opportunity

Paper grew at an incredibly rapid pace over the COVID-19 pandemic when the world experienced a sudden shift away from the classroom and forced rapid adoption of online learning, education, and virtual tutoring. Post-pandemic, with the democratization of Generative AI and the shift in federal funding, Paper is refocusing its efforts towards a path to profitability.

Job Summary

As an Associates Sales Representative (Partnership Associate), you will play a critical role in driving our growth by generating interest and building a partnership story that responds to the problems facing prospective customers. You will be responsible for generating leads, building relationships, and presenting our educational technology products to decision-makers in educational institutions. Your ultimate goal is to produce valuable partnerships that benefit Paper, the customer, and education as a whole. This position focuses on business-to-business (B2B) sales and is an excellent opportunity for a motivated self-starter who is passionate about education technology and growing their career within sales.

Job Description

To succeed in this role, you must be both tenacious and emotionally intelligent in your approach to generating new business opportunities. You’ll have insightful and convincing phone conversations and follow up with thoughtful email outreach, to ensure Paper understands and can meet each prospect’s unique goals and needs. Your ultimate goal to catalyze new business growth for Paper by adding new meaningful partners.

This position can be located in any geography in the US or Canada.

Key Responsibilities:

  • Identify and research potential academic institution clients to build a robust sales pipeline.

  • Perform daily sales calls to engage potential clients and introduce our educational technology products.

  • Clearly articulate the value of our educational technology products to assess and align with customer goals, needs, and buying interest.

  • Conduct outbound prospecting via emails, calls, and social media to generate interest in our products, daily.

  • Generate interest by creating compelling partnership narratives that address the challenges faced by prospective customers.

  • Skillfully overcome customer objections to generate high-quality opportunities for Partnership Managers.

  • Provide a world-class experience for prospects and customers, ensuring a positive first interaction.

  • Identify and qualify sales opportunities, facilitating smooth introductions to Partnership Managers.

  • Consistently achieve individual and team KPIs related to qualified opportunities and pipeline progression.

Qualifications:

  • High School diploma or equivalent. Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus.

  • Previous experience in B2B inside sales is a plus.

  • Experience with technology and working in fast-growth start-ups is a plus.

  • Excellent written and verbal communication abilities to include proficiency in public speaking and delivering effective presentations.

  • Strong listening skills with the ability to understand and address unique customer problems.

  • Driven, motivated, and proactive with a self-starting attitude.

  • Skilled at multitasking, taking initiative, prioritizing tasks, and managing time effectively.

  • Familiarity with CRM software is a plus.

Job perks:

  • We’re remote-first…but we still want to meet you, so we’ll fly you in for annual meetups (sometimes more)

  • We’re growing fast, and so will your career

  • Monthly stipend to support the growth of your home office

  • Unlimited access to tutoring and educational support for children of Paper employees

  • Benefits, retirement plan (+ match), stock options, and more

About Paper

Paper offers an exciting, dynamic, inclusive work environment putting excellence at the center of everything we do. Our mission is woven into the fabric of our culture, challenging our team to build meaningful and creative solutions.

We thrive when we collaborate with each other, and use integrity and selflessness to align our business decisions with our mission. We approach every challenge with positivity, achieving the outcome we want regardless of what gets in the way. Our tenacity propels our hyper-growth, where trust is key and we all strive to make an impact every day.

We believe that diverse teams build better products. Paper does not and will not discriminate on the basis of race, color, religion, gender, gender orientation, gender expression, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.

Nobody checks every box, but the Paper team is built by passionate and innovative people who share our mission for democratizing education. If you don’t think you meet all of the requirements above but are still interested in the job, please apply.

PS. Equity is our mission! We make sure to treat all candidates equally: If you are interested please apply through our job board - our amazing talent team will reach out! Our team isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone.

About Paper

Paper offers an exciting, dynamic, inclusive work environment putting excellence at the center of everything we do. Our mission is woven into the fabric of our culture, challenging our team to build meaningful and creative solutions.

We thrive when we collaborate with each other, and use integrity and selflessness to align our business decisions with our mission. We approach every challenge with positivity, achieving the outcome we want regardless of what gets in the way. Our tenacity propels our hyper-growth, where trust is key and we all strive to make an impact every day.

We believe that diverse teams build better products. Paper does not and will not discriminate on the basis of race, color, religion, gender, gender orientation, gender expression, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.

Nobody checks every box, but the Paper team is built by passionate and innovative people who share our mission for democratizing education. If you don’t think you meet all of the requirements above but are still interested in the job, please apply.

PS. Equity is our mission! We make sure to treat all candidates equally: If you are interested please apply through our job board - our amazing talent team will reach out! Our team isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone.

Requisition ID

R-100186