The Senior Solutions Architect is a cross-functional role with a focus on AI-driven solution design, scalable architecture patterns, and strategic customer engagement. We are looking for a Senior Solutions Architect to join our Americas team (Remote, Central/Eastern region). In this role, you’ll work closely with prospects and customers to design and implement real-time solutions using PubNub’s SDKs, APIs, and advanced platform features.

You will act as a trusted technical advisor, helping customers build scalable, event-driven solutions, such as live events, real-time commerce, watch parties, digital health, and more, while driving adoption and long-term value from PubNub’s real-time communication platform.

• Cross-Functional Planning: Lead solution strategy and planning across Product, Sales, and Engineering to align solution architecture with customer outcomes and enable scalable, coordinated execution.
• Customer Engagement: Act as a trusted technical advisor, guiding customers through real-time application development and identifying opportunities to expand their use of PubNub’s platform.
• Solution Design: Develop tailored solutions and architectures for enterprise use cases, ensuring seamless integration, scalability, and rapid time-to-market. ● Platform Expertise: Provide hands-on implementation guidance and best practices for PubNub’s SDKs, APIs, and platform components..
• Architecture Standardization: Define and document scalable architecture patterns that can be reused across strategic accounts, regions, and verticals.
• Training & Enablement: Conduct customer workshops, internal knowledge-sharing sessions, and contribute to solution documentation to support technical adoption and long-term success.

Minimum Requirements

Core Qualifications & Experience

• 5+ years in technical architecture, solutions engineering, product management, or developer tooling, with direct SDK/API implementation experience.
• Hands-on experience developing and deploying applications for Web or Mobile platforms.
• Demonstrated ability to align customer needs with product and engineering priorities, translating business requirements into scalable technical designs.
• Experience driving technical pre-sales, enterprise customer engagements, or leading cross-functional delivery of platform-based solutions.

Leadership & Collaboration

• Ability to influence product direction through field insight and customer architecture planning.
• Exceptional communication skills, including comfort working with C-level stakeholders, product teams, and developers alike.

Developer Tools & System Integration

• Strong coding fluency in at least one modern language (e.g., JavaScript, Python, Java/Kotlin, Swift, Dart, Ruby), with the ability to quickly apply those skills to other programming languages and platforms.
• Experience building developer tooling or reusable architecture templates.
• Familiarity with live collaboration environments (e.g., CodeSandbox, GitHub Codespaces), CI/CD pipelines, and testing/documentation best practices.

Strategic Architecture and AI Expertise

• Working knowledge of distributed systems and platform design concepts (e.g., Kubernetes, service mesh, secure APIs).
• Working knowledge of AI-enhanced solutions across use cases like personalization, prediction, automation, or real-time insights.
• Familiarity with AI/ML frameworks and architectures (e.g., LLM integration, vector search).

Preferred Attributes

• Experience with real-time applications, messaging platforms, publish-subscribe systems, WebSockets, or event-driven systems.
• Familiarity with security, privacy, and compliance frameworks (e.g., SOC2, HIPAA, GDPR).
• Background in developer experience (DX), technical writing, or developer community engagement.
• Understanding of cloud infrastructure and networking fundamentals (e.g., AWS, HTTP, TCP/IP).