Who we are?

As a leader in secure remote access and remote support software, Splashtop transforms the way businesses connect, collaborate, and thrive in the digital era. From multinational enterprises and academic institutions to small businesses, MSPs, and individuals, our cutting-edge solutions deliver an unparalleled in-person experience with the security IT can trust.

Headquartered in San Jose, California, and with a global presence spanning Hangzhou, Tokyo, Taipei, Singapore and our European headquarters in Amsterdam, Splashtop is at the forefront of revolutionizing remote connectivity. Our dynamic team of ~350 Splashtop colleagues is dedicated to serving over 200,000 corporate customers worldwide.

At Splashtop, we not only promise excellence – we deliver it consistently. With a remarkable Net Promoter Score of +93 and 85% of Fortune 500 companies relying on Splashtop products globally, our commitment to exceeding expectations is unmatched. Recently achieving Unicorn status with a valuation of $1 billion, we owe our success to the 30+ million happy users who trust us.

Joining Splashtop means being part of a company that values your contribution and empowers you to make a real impact. As a young and fast-growing organization, we foster a culture of transparency, collaboration, and continuous improvement. Each Splashtop employee plays a crucial role in shaping our collective success, and we celebrate our achievements together.

What will you do in this role?

We are seeking a detail-oriented and experienced Salesforce Administrator to join our team. The ideal candidate will have a strong understanding of Salesforce, excellent problem-solving skills, and a proactive approach to optimizing our Salesforce environment. You will be responsible for managing and enhancing our Salesforce platform to ensure it meets the evolving needs of our sales, marketing, and support teams.

The key responsibilities of this role will require you to

Administration: Manage and maintain our Salesforce platform, including user setup, roles, profiles, permissions, workflows, and validation rules.

Customization: Develop and customize Salesforce objects, fields, page layouts, record types, reports, and dashboards.

Data Management: Ensure data integrity and accuracy by performing regular data audits, data cleansing, and data migrations.

Process Automation: Implement and maintain Salesforce automation tools such as Process Builder, Flow, and Workflow Rules to improve efficiency and productivity.

User Support: Provide training, support, and troubleshooting assistance to Salesforce users across the organization.

Integration: Work with third-party applications and integrations to extend the functionality of the Salesforce platform.

Best Practices: Stay current with Salesforce best practices, new features, and updates, and recommend improvements to our Salesforce environment.

Documentation: Create and maintain documentation for Salesforce processes, policies, and configurations.

Who you are?

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
• Salesforce Administrator certification required; additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) are a plus.
• 3+ years of experience as a Salesforce Administrator or in a similar role.
• Proficient in Salesforce configuration, customization, and administration.
• Strong understanding of Salesforce data model, security, and sharing rules.
• Experience with Salesforce integration tools and third-party applications.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

What we have to offer

• A dynamic and supportive work environment
• A competitive salary and performance-based incentives
• Incredible and continuous learning experience for professional growth and development
• Fast-paced environment where we celebrate successes and have a lot of fun while working
• An amazing crew of other hard working and passionate people from all over the globe

At Splashtop, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Individuals are expected to work from the office 2 to 3 days a week.

Splashtop is a proud equal opportunity employer, dedicated to creating an inclusive workplace that celebrates diversity. We value the unique skills and experiences brought by individuals from all backgrounds and identities, including but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, socioeconomic background, or individuals reentering the workforce. We especially encourage applications from underrepresented groups such as women, racial and ethnic minorities, LGBTQ+ individuals, people with disabilities, and veterans. At Splashtop, we believe diversity drives innovation, and we are committed to fostering an environment where everyone feels welcomed, respected, and valued.