Support customers in all matters related to the usage of TRACTIAN's services, such as CBM (Condition Based Maintenance) projects as well as CMMS (Computerized Maintenance Management Systems) initiatives;

Guarantee optimal customer satisfaction and ROI by managing both internal and external resources;

Drive customer accounts growth by delivering successful ROI and relationship building;

Successfully implement new projects by visiting customers during kick-off periods, as well as providing training to all stakeholders of the projects

Business-driven mindset and customer facing experience;

More than 5 year of experience within manufacturing environments, with a proven track record of driving operational excellence within the industry;

Experience in management of projects and small teams;

Excellent communication and interpersonal skills, capable of collaborating effectively with various stakeholders.

Strong analytical and problem-solving skills, with a focus on continuous improvement.

Bachelor’s degree in Engineering or a related field.

Ability to deliver under tight schedules and willingness to travel up to 25% of the time in North America.

Valid driver's license with a good standing record.

Fluency in both English and Spanish (written and verbal), with the ability to conduct professional business conversations in both languages.

Maintenance specific experience with usage of CBM and CMMS tools;

Experience in implementing Lean Manufacturing or Six Sigma methodologies

• Competitive Salary

• Premium Medical, Dental, and Vision Coverage

• Paid Time Off (PTO): 15 Days, plus 11 paid holidays

• 401(k) Retirement Plan, 1% match

• Wellhub Membership - Access a wide range of gyms and training programs.

• Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities.

• Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.